Contact Us
We'd love to hear from you. Choose the best way to reach us below.
We typically respond within 24-48 hours
Frequently Asked Questions
Billing and Subscriptions
For billing questions, subscription changes, or refund requests, please email us at billing@dndgen.app or visit our Refund Policy page.
Technical Support
Experiencing technical issues? Please include:
- Your account email
- Description of the issue
- Steps to reproduce the problem
- Browser and device information
- Screenshots if applicable
Feature Requests
We love hearing your ideas! Submit feature requests through our GitHub repository or email us. Please describe:
- The feature you'd like to see
- How it would improve your workflow
- Any relevant use cases
Privacy and Data
For questions about data privacy, account deletion, or data export, please review our Privacy Policy or contact us at privacy@dndgen.app.
Partnership Inquiries
Interested in partnering with Dndgen? Contact us at partnerships@dndgen.app.
Press and Media
For press inquiries, interviews, or media requests, reach out to press@dndgen.app.
Office Hours
Our support team is available Monday-Friday, 9 AM - 5 PM EST. While we strive to respond quickly, please allow up to 48 hours for a response during peak times.
Emergency Support
For critical security issues or service outages affecting multiple users, please mark your email with "URGENT" in the subject line.
Community
Join our community to connect with other DMs, share creations, and get help from fellow users:
- Discord Server (coming soon)
- Reddit Community (coming soon)
- Twitter/X Updates (coming soon)
Legal Inquiries
For legal matters, please contact legal@dndgen.app.